Privacy Policy
1. PRIVACY POLICY
Welcome to Raveenart.com (the “Site”). By using the Sites, you accept the practices described in this Privacy Statement. If you do not want to accept the practices described in this Privacy Statement, please do not use the Sites.
This Privacy Statement is incorporated into our Terms of Use. Please note that this Privacy Statement is subject to an arbitration provision, requiring you to arbitrate any claims you may have against us on an individual basis
2. WHO COLLECTS YOUR PERSONAL DATA?
The entities that collect and process your Personal Data, as data controllers (hereinafter “Data Controllers,” “Controllers,” “we,” “us,” and “our”) are listed as follows with the relevant contact information:
In order to fulfill technical issues connected to the Sites, we have appointed some data processors (hereinafter collectively “Processors”) that process data on our behalf. These subjects were appointed because of their technical skills related to purposes and modalities of the processing, guarantees offered in relation to security measures adopted and in compliance with applicable data protection laws
3. WHAT ARE THE TYPES OF PERSONAL DATA WE COLLECT?
We may collect several types of Personal Data from you related to your active use of the Sites:
• Personal details, such as name, age, birthdate, and/or gender
• E-mail address
• Postal address
• Social media identifiers
• Credit card details
• Telephone number
In addition to the Personal Data listed above, below, Data Controllers could also collect and process the following Personal Data related to your profile and preferences:
• data concerning purchases made online, detail of the products purchased, size, price, discount, units, collection, level of expenditure calculated, abandoned shopping cart;
• data collected during navigation or during online store purchases or the use of Apps, including by using, for example, cookies or information about pages that have been visited or searched or related to a Wishlist.
• Social media identifiers
• Credit card details
• Telephone number
4. HOW DO WE COLLECT YOUR PERSONAL DATA?
When we collect your personal data, we differentiate between active and passive users, depending on how you use our Sites or services.
You are an active user (“Active User”) when you:
• Register an account;
• Sign up on our website;
• Download and use our applications;
• Engage with us on social networks.
You are a passive user (“Passive User”) when you visit any and all websites and applications without registering.
5. WHY DO WE COLLECT YOUR PERSONAL DATA?
The information systems and software procedures relied upon to operate the Sites acquire, as part of their standard functioning, Personal Data as part of the transmission of such data is an inherent feature of Internet communication protocols. Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties.
The Personal Data includes: IP addresses and/or the domain names of the computers used by any user connecting with this website, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), other parameters related to the user’s operating system and computer environment, data related to browsing behavior of the user on the Sites, information about pages that have been visited or searched.
In the processing of Personal Data that may directly or indirectly identify your person, we try to respect a principle of strict necessity. For this reason, we configured the Sites in such a way that the use of Personal Data is reduce to a minimum and to limit the processing of Personal Data that could identify the data subject only when needed. Some Personal Data are strictly necessary to operate the Sites, while others are used only to obtain anonymous statistical information about the Sites and for correct functionality and are deleted immediately after processing.
6. HOW DO WE USE YOUR PERSONAL DATA?
We process your Personal Data for the following purposes:
accounting purposes, including: execution of sales contracts, accounting and fulfillment of legal obligations, after-sales services, improving your online shopping experience, implementing social networking features you have activated, enforcing the terms of use of the Sites or otherwise manage our business;
• Improving your online shopping experience;
• Implementing social networking features you have activated;
• Communicating with you about your account;
• Enforcing the terms of use of the Site or otherwise manage our business.
7. WHAT HAPPENS IF YOU DO NOT PROVIDE US YOUR PERSONAL DATA?
Some Personal Data that we request during the registration procedure or purchase are required in order to execute the purchase and/or to pursue the administrative and accounting purposes. Failing to provide your Personal Data and/or withhold your consent may result in not being able to properly register you for required transactions.
8. HOW WILL WE PROCESS YOUR PERSONAL DATA?
The Personal Data provided and/or collected by Data Controllers will be processed and stored by automated tools and, in some cases, they will be processed and stored on paper. The Personal Data collected for administrative and accounting purposes shall be stored for the time necessary to perform the contract, or the provision of legal warranties in accordance with the terms of the retention required by the applicable law. On expiry of the retention terms indicated above, the Personal Data will be automatically erased or made permanently and irreversibly anonymous.
9. WHO WILL PROCESS THE PERSONAL DATA AND HOW WILL WE SHARE YOUR PERSONAL DATA?
The Personal Data will be processed by:
• employees and associates of the Data Controllers designated as persons in charge of the processing;
• employees and associates of the Data Processors designated by Data Controllers including (i) subjects that manage the traditional or online stores and that may view, edit and update the Personal Data entered into the systems by which the Data Controllers process for marketing and profiling purposes; and (ii) subjects that manage storing of the Personal Data on behalf of the Data Controllers in accordance to local agreements and laws.
10. COLLECTION FROM CHILDREN
The Sites are not intended for children under the age the legal age and we do not knowingly collect Personal Data from such children. Children under the legal age should not use or attempt to use our Sites or send Personal Data to us. In the event that we learn that we have inadvertently gathered Personal Data from a child under the legal age, we will take reasonable measures to erase such information from our records. Parents who believe that we might have any information from or about a child under the legal age, may request that such data be removed.
11. LINKS TO THIRD-PARTY WEBSITES
we do not share your personal information with third parties for their own direct marketing.
12. SECURITY
We have adopted commercially reasonable security measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access. We may use third-party products and services to secure or store your information. We encrypt credit card numbers from e-commerce transactions conducted on our Sites. However, no method of internet transmission or electronic storage is 100% secure or error free. Consequently, we cannot ensure or warrant the security of any information you transmit to us. If we learn of a data security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using the Sites or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Sites. We may post a notice via the Sites if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. If you have any reason to believe that your interactions with the Sites are no longer secure, please notify us immediately at the addresses provided above.
Additionally, please do not forget that it is essential for the safety of your data that your device is equipped with tools such as constant antivirus updates and that your internet provider provides a connection ensuring a secure data transmission through firewalls, spam filters, and similar measures.
13. CHANGES TO OUR PRIVACY STATEMENT
We reserve the right to amend all or part of our Privacy Statements from time to time. The version published on the Sites is the version currently in force. Changes to our Privacy Statements are communicated by placing a notice on the Sites stating “Revised Privacy Statement(s).” Changes to our Privacy Statements will be effective immediately once published on the Sites unless otherwise noted. Your use of the Sites following any amendments, indicates your consent to the practices described in the revised Privacy Statements. We invite you to periodically review our Privacy Statements to be informed of any relevant changes, especially before providing any data to us.
14. DISPUTES
By using the Sites, you and we agree that, if there is any controversy, claim, action, or dispute arising out of or related to your use of the Sites, or the breach, enforcement, interpretation, or validity of this Privacy Statement or any part of it (“Dispute”), both parties shall first try in good faith to settle such Dispute by providing written notice to the other party describing the facts and circumstances of the Dispute and allowing the receiving party 30 days in which to respond to or settle the Dispute.
15. NEED HELP?
If you have any question or need help with your account, you may contact us to assist you.
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